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Hand-dyed necessities for you and your home

    FAQ


    1. Choose Your Item

    Select from a variety of products including Canvas Totes, Drawstring Bags, Dinner Napkins and Tea Towels.


    2. Pick a Color

    Choose your favorite color from our original palette of over xx colors. We ice dye everything by hand. All products made to order, allow 7-10 business days to ship, so please be patient with us while we work diligently to complete yours.


    3. Show off your originality!

    We love hearing from you and sharing pics of our happy customers. Follow and tag us on xxx @ xxx. We only share photos with permission, so please let us know if it is ok to share your smiling faces!

    Frequently Asked Questions

    How long does it take? Generally, an order will take 8-12 days from the time it is received to shipping.  If for some reason an order will take longer, you will receive emails with updates.
    How do I care for my essentials? Washing in cold water and hanging to dry always extends the life of your goods. BUT, keep in mind that all products have been washed twice in hot water and gone through two dryer cycles, so they are pre shrunk and pretty sturdy.  You can wash them warm and throw them in the dryer with no problem.  All products, if left out in the sun for an extended period of time, will fade.
    Do you accept returns or exchanges?
    If you can prove to me that an item was shipped damaged then I will gladly exchange it for another. Items may NOT be returned for a refund.  
    Choose your color carefully and if you have any questions, feel free to shoot an email.  You should get a response within 24 hours, depending on your time zone. Ooko is on EST.
    Can you guarantee that my item will look like the one in your photos? Absolutely not!  I have control over the process up until the point the ice hits the dye.  Then it becomes a magical, mystifying feat of the bond between the ice and the dye. Just like a fisherman casting his net. He has control over the cast and the construction of the net but has no idea how many fish he will catch.

    Where are the blanks made?

    Totes = India

    Napkins = India

    Tea Towels = Pakistan

    What does the future hold?
    A slow, steady expansion of the Ooko line. New products, one by one.
    So, STAY TUNED!

     

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